Answers to the questions we hear most.

We manage the short sale process on behalf of homeowners. That includes reviewing your situation, preparing your hardship documentation, submitting your short sale package to the lender, negotiating with the lender's loss mitigation department, and coordinating closing. We handle all direct communication with the bank.

Nothing out of pocket. The real-estate commission is paid from the sale proceeds at closing, with the lender's approval, the same way a listing agent is paid in a standard sale. You're not billed directly, and you owe nothing if the short sale isn't approved. Be cautious of anyone who asks for upfront fees.

We primarily work with homeowners in New York City (Brooklyn, Queens, the Bronx, Manhattan, Staten Island), Long Island (Nassau and Suffolk Counties), Westchester County, and Orange County. If you're outside those areas, reach out and we'll let you know whether we can help.

Generally: proof of your hardship (such as termination letters, medical records, or bank statements), recent pay stubs or proof of income, tax returns, and a signed authorization allowing us to speak with your lender. We provide a full checklist when you start the process.

First, take a breath. A notice of default is serious, but it isn't the end. It's a formal letter saying you've fallen behind, and it starts a clock. You still have time, and you still have choices. The one thing you shouldn't do is ignore it.

The simple version of what to do: read the letter and write down any dates, pull together your loan paperwork, and talk to someone who knows this process before making any big decisions. That last part is what we're here for. It's free, and there's nothing to sign. Plenty of people have gotten one of these letters and found a way through. Reaching out early is what makes the difference.

Often, no. A short sale can still work even after foreclosure begins, since there are usually weeks or months before the home is actually sold. Timing is the key thing. The closer you get to the final sale date, the fewer options remain, so the sooner you reach out the better. Don't ignore any letters or court notices, and don't assume you're out of road. Call us and we'll look at exactly where you stand.

In most cases, yes, mainly because you keep control of the timing and can qualify for a new mortgage sooner. Read the full guide →

Yes, a short sale will lower your score, but the hit is recoverable and you can usually buy again sooner than after a foreclosure. Read the full guide →

Usually six to twelve months. Most of that is waiting on lender approval, and we manage the process the whole way. Read the full guide →